FAQ's

Q. Is it safe to travel to Mexico?
             
A. There has been a lot of press about violence in Mexico and while sadly this is the case in some border towns, Shambala Petit Hotel  hosts retreats in the quiet and Beautiful Beach of Tulum, far from these non safe areas. In fact the Today Show just voted Tulum the #1 International location to travel with children. We do recommend guests take normal travel precautions, but rest assured you will be far from the "border town" violence.

Q. Do I need a Passport?

A. Yes. Travel Advisory: From 2007 Mexico will require passports for all travelers entering the country.

Q. What if I forget something?

A. There is a supermarket in Tulum town approximately a 10-minute taxi drive from the hotel where you can buy sunscreen, toiletries (shampoo, conditioners etc.), insect repellant, etc.

Q. What is the tipping Policy?

A. Gratuities are acceptable for any services you receive while on your retreat: yoga, massage, meals, travel, etc. If you wish to leave a tip for the staff, the hotel manager will provide you with a envelope to collect the money on the last night of the retreat. We handle all of the normal tipping from dining rooms to luggage, etc.  The hotel will collect the money before the group leaves, then split the total between all the staff of the hotel that helped during your stay.


Q. What is included in the cost of the retreat?

A. What IS Included:

Twice Daily transformative Yoga with Rocky and Sarah
Pranayama
Meditation
3 Organic Meals each day
Accommodations in Individual Beach Bungalows (single occupancy depends on availability)

What is not Included:

Airfare to Cancun Airport
Transfer to Shambala Petit Hotel
Optional Excursions
Alcohol and Soda
Travel Insurance (Recommended)
Gratuities

Q. What should I Bring?

A. Comfortable Walking/Biking Shoes / Flip-Flops
Yoga Clothes / T-Shirts and shorts / Personal Yoga Mat and Props
Bikini / Sun protection / Sarong / Sunglasses / A hat to protect you from the sun 
Personal toiletries / Medications/supplements / Water bottle / Flashlight 
Sunscreen / Insect repellant / Warm clothes or a shawl for cooler nights 
A journal and pen or pencil / Good books to read while lounging in a hammock
Camera to capture the amazing scenery / disposable underwater camera 
Eye pillow / Laptop (There will be Internet wireless connection ) / iPod / Chargers 
Map if you are planning explore

Please note: No blow dryers are permitted at the hotel, as they will blow out our generators.

Q. Does Shambala have Wifi?

A. Yes.

Q. What Airport should I fly into?

A. We recommend flying into Cancun.  It is the largest airport in the area and offers the most flights to and from.  But it is a distance from the retreat center. Taxis are available for about $50-$100 the entire distance, depending on the season. There is also a shuttle from Cancun to Playa del Carmen for $8.50 (departs hourly) and then a bus from Playa del Carmen to Tulum Town for $15 (departs hourly) and finally a taxi from Tulum Town to Shambala approx $7. Rocky and Sarah are also looking into setting up a group land transfer if we get 13 or more people enrolled.


Additional Questions?